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Nintendo consoles, controllers and accessories for your next game.

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Contact

Customer Care

Returns & Refunds
Shipping Policy
Privacy Policy
Terms of Service

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SHOP CONSOLE NEST
1108 Sartori Ave Ste 320, Torrance, CA 90501
+1(310)218-1154
support@shopconsolenest.com
Mon–Fri: 9am–5pm Pacific Time

SHOP CONSOLE NEST is an independent retailer and is not affiliated with, endorsed by, or sponsored by Nintendo. All trademarks belong to their respective owners.

About Us+

SHOP CONSOLE NEST is an independent retailer of Nintendo consoles, controllers, and gaming accessories. We help you find the right products for your gaming setup.

We are not affiliated with, endorsed by, or sponsored by Nintendo. Product names and trademarks belong to their respective owners.

SHOP CONSOLE NEST
1108 Sartori Ave Ste 320, Torrance, CA 90501
Email: support@shopconsolenest.com
Phone: +1(310)218-1154

Contact+

We answer every email. For order questions, please include your order number.

SHOP CONSOLE NEST
1108 Sartori Ave Ste 320, Torrance, CA 90501
Email: support@shopconsolenest.com
Phone: +1(310)218-1154

Support hours

Mon–Fri: 9am–5pm Pacific Time

Returns & Refunds+

30-day returns

You can return an item within 30 days of delivery. The required condition depends on the product.

Consoles, controllers and accessories

Return the item within 30 days in its original packaging with all accessories and documentation. It may have been unboxed and tested to check whether it suits you. It must be clean and undamaged.

Restocking fee

We do not charge a restocking fee for items returned in their proper condition.

Factory-sealed products

Products sold as sealed packs must be returned unopened, with any factory seal intact, in their original packaging. Neither condition affects your rights if an item is faulty, damaged or not what you ordered.

How to start a return

Email support@shopconsolenest.com with your order number and reason for return. We will reply with instructions. Please do not send anything back before you hear from us.

Return shipping

Customers pay return shipping for standard change-of-mind returns. We recommend a trackable shipping service.

Refunds

Once we receive and inspect the returned item, we issue the refund to your original payment method. Your bank or card issuer may take a few more business days to show it.

Faulty, damaged or incorrect items

If an item arrives damaged, faulty or is not the product you ordered, contact us with photos. We replace it or refund you in full, including any shipping you paid, and cover return shipping.

Compatibility

Compatibility on each product page reflects the product manufacturer’s information. If you ordered something incompatible with your console and the pack is unopened, it falls under the 30-day return policy. If our page stated incorrect compatibility, we cover the return in full.

Contact us

SHOP CONSOLE NEST
1108 Sartori Ave Ste 320, Torrance, CA 90501
Email: support@shopconsolenest.com
Phone: +1(310)218-1154

Shipping Policy+

Every order ships with tracking. We email your tracking number when your order leaves the warehouse.

Delivery time

Orders arrive in 7–10 business days. If an order will take longer than 10 business days, we email you before it ships so you can choose to wait or cancel for a full refund.

Where we ship

We ship to addresses within the contiguous United States.

Shipping cost

Shipping is calculated at checkout based on weight and destination. The full total, including shipping and taxes, is shown before you confirm the order.

Large items

Large consoles and gaming bundles have shipping rates based on their weight, dimensions and destination. The full amount is shown at checkout before you confirm.

Transport restrictions

Items subject to carrier restrictions may ship by ground transport in line with the carrier’s rules. This does not change the 7–10 business day window for domestic orders.

Order changes and incorrect addresses

Contact us as soon as possible to change or cancel an order, or correct an address. Once an order has shipped, we cannot change the address.

Delays outside our control

Carrier delays, severe weather and public holidays can extend delivery beyond 7–10 business days. We keep you updated by email.

Lost or damaged parcels

If tracking shows no movement for an extended period, or your item arrives damaged, contact us with your order number and photos of the packaging and item. We will replace it or refund you in full.

Contact

SHOP CONSOLE NEST
1108 Sartori Ave Ste 320, Torrance, CA 90501
Email: support@shopconsolenest.com
Phone: +1(310)218-1154

Privacy Policy+

What we collect

When you place an order, we collect your name, email, shipping and billing addresses, phone number and order details. Payment card details go directly to our payment processor; we never see or store them.

Why we collect it

We use this information to take payment, ship your order, email tracking, handle returns and answer support requests. If you opt in to our email list, we send product updates and offers for consoles and accessories.

Who we share it with

We share information with Shopify, which hosts this store, our payment processor and the carrier delivering your parcel. We do not sell your personal information.

Cookies

This store uses cookies to keep your cart, remember preferences and measure site use. You can block cookies in your browser, though the cart may stop working.

Your rights

You can request a copy of your personal data, ask us to correct it or ask us to delete it. Email support@shopconsolenest.com and we will action your request.

Retention

We keep order records for as long as tax and accounting rules require, then delete them.

Contact

SHOP CONSOLE NEST
1108 Sartori Ave Ste 320, Torrance, CA 90501
Email: support@shopconsolenest.com
Phone: +1(310)218-1154

Terms of Service+

Who you are contracting with

This store is operated by SHOP CONSOLE NEST, 1108 Sartori Ave Ste 320, Torrance, CA 90501. By placing an order, you agree to these terms.

Products and descriptions

We describe each product, its pack or bundle contents and its manufacturer part number. Compatibility statements reflect the product manufacturer’s information. We are an independent retailer and do not claim affiliation with or endorsement by Nintendo or the manufacturers of the products we sell.

Safe use — consoles and accessories

Read the manufacturer’s manual before first use. Do not modify the console or use a damaged cord, plug or charger. Check the product’s stated power requirements and use compatible accessories as directed by the manufacturer.

Product care

Follow the manufacturer’s cleaning and care instructions. Keep liquids away from consoles, controllers and electrical accessories. If you are unsure whether an accessory is compatible with your console, ask us before use.

Manufacturer warranty

Using third-party accessories may affect your console’s warranty, depending on the manufacturer’s terms. This is a matter between you and the manufacturer. We cannot advise on another company’s warranty terms.

Pricing and availability

Prices are shown in USD and may change. If an item is out of stock or priced in error after you order, we contact you and offer a replacement or a full refund. We do not charge a different price without asking first.

Orders we may decline

We may decline or cancel an order if stock is unavailable, the order appears fraudulent or we cannot ship to the address given. If payment has been taken, we refund it in full.

Limitation of liability

Our liability for any order is limited to the amount you paid for it, except where the law does not allow that limit.

Governing law

These terms are governed by the laws of the State of California, United States.

Contact

SHOP CONSOLE NEST
1108 Sartori Ave Ste 320, Torrance, CA 90501
Email: support@shopconsolenest.com
Phone: +1(310)218-1154

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